Several types of goods are exempt from being returned, goods such as : personalised goods (pen cases and others), notebooks (used), fountain pen inks (open packaging/used) and any fountain pen that was requested to be customised (nib smoothing/nib swapping/nib adjustments) prior of purchase by the customer and also fountain pens customised (nib smoothing/nib swapping/nib adjustments) by the customer after receiving them, items advertised and sold as being pre-owned through our consignment section, cannot be returned. It must also be in the original packaging. To be eligible for a return(refund/partial refund/exchange), your item must be unused and in the same condition that you received it. If 15 days have gone by since your order was delivered, unfortunately we can’t offer you a refund or exchange. If your order ships to an incorrect address that was initially mentioned or stated as shipping destination and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement nor for the shipping cost nor for the items. We'll reach out to you to coordinate your options before re-shipping. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. Please email us if you realise that you gave us the wrong shipping address - if it hasn't shipped yet, we should be able to correct it before it goes out the door. Oops, I gave you an incorrect shipping address! Delays attributed to customs process are not taken in the estimation for the delivery time.ĭHL international: Usually takes 2-5 business days to arrive.ĭPD : Usually takes 1-2 business days to arrive. It apperas after you introduce your shipping address. When will my order arrive?įor each order, there is an estimated time of delivery calculated by DHL. You can also sign in and click the My Account link at the top of our site to track the status of your order. You will receive a shipment confirmation with tracking information via email when your order has shipped. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day. We ship five days a week, Monday through Friday. Any orders placed from EU countries will be charged the price without VAT*(*value added tax) on the Pen Venture website and added on top the VAT*(*value added tax) rate from the destination country of the parcel. Any orders with a shipping destination outside of EU are going to be charged a price without VAT*(*value added tax) on the Pen Venture website, depending on the country / state (USA) or regulation from the destination of the parcel, local customs agencies may add taxes like VAT or import taxes - the amount of these taxes going to be charged on the customer that is responsible for the import process. Pen Venture is a company operating from Romania, which is part of the EU. The shipping price is calculated when you reach the check out page and place the order, depending on the address and the weight of your products.įor packages in Romania we use the local DPD services. All of our shipping methods include tracking. Simply add the items you want into your cart to view the options, which vary based on location and weight/size of the parcel. We ship all of our packages outside Romania through DHL using the Express only service. nib size: Extra Fine, Fine, Medium, Broad filling mechanism: Proprietary - Cartridge, Proprietary - Converter To ensure the best quality and performance Lamy tests their writing instruments as a final step of the manufacturing process - if you see any residual ink, this is normal and it is an outcome of the testing process.Ĭlick here to shop for Lamy ink cartridges.Ĭlick here to shop for Z28 compatible Lamy converter.Ĭlick here to shop for Z27 compatible Lamy converter. You can use the fountain pen also with bottled ink by purchasing separately the Lamy Z28/Z27 Converter. Lamy Safari comes with a blue ink cartridge making the fountain pen ready to write out of the box. You can pick in between the following nib sizes : Extra Fine, Fine, Medium, Broad and a LH (Left Handed) option. Lamy Safari comes equipped with easy interchangeable steel nibs. The resin triangular shape grip section of the Lamy Safari is a benchmark for all fountain pen users regardless of their experience. Safari Violet features the same vivid violet color resin on the cap, barrel and section. Lamy Safari is the quintessential daily use fountain pen, resilient, practical and functional in every aspect.
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